Fulfillment Engineering Manager

Jet - Hoboken, NJ

The Fulfillment Engineering Manager is responsible for managing the development of next generation solutions for use within the extended Walmart e-commerce fulfillment network (including Walmart sortable, Walmart Non-sortable, Jet Sortable, Jet Fresh, Sam’s Club, Hayneedle, Shoebuy, etc.). Your ultimate goal is to lower Variable Cost Per Unit (VCPU) and Total Cost Per Unit (TCPU) in order to support the growth of the e-commerce fulfillment network.

Challenges you’ll be tackling

Assess and build new technologies: You will be assessing and designing new technologies, creating a pipeline of potential solution, effectively managing their evaluation, and driving development of solutions that are more than the sum of their collective parts.

Architect warehouse execution system: You will be responsible for driving innovation through design and development of warehouse execution system. This will enable us to speed up the integration of innovative engineering solutions, incorporate optimization functions/modules, and decouple WMS and WCS functions.

Champion the process of design and technology innovation in e-commerce fulfillment: You will be responsible for establishing an environment that speeds up the innovation cycle of continuous testing and iteration.


Manage the technical research and design of next generation technologies to support the growth of the e-commerce fulfillment network. 

Lead the technical assessment of potential suppliers and assist with the selection, use and application of automated processes within the extended Walmart e-commerce fulfillment network.  Establish solutions that support the vision for the implementation of cutting edge automated systems and solutions that enable the Walmart e-commerce fulfillment network to meet or exceed corporate goals. 

Constantly evaluate and assess new technologies and foster the development of next generation automated solutions that drive Walmart e-commerce growth.  Be a corporate leader driving the effort to continuously develop and have world-class fulfilment solutions that position Walmart as the leader in the e-commerce space.

Ensure that technical assistance is provided to the Program Managers, General Managers (GMs), operations team leaders and maintenance personnel through the implementation, start-up and operation of new automation as needed.  Aid the GMs and their teams with respect to properly leveraging the investment in automated equipment and overall fulfillment process, as needed.  Help raise the technical capabilities of the facilities by assisting in the training of maintenance personnel and operations personnel.  Provide training and assistance in writing Standard Operating Practices (SOPs), establishing Lean methodologies, maintenance and service procedures, parameter settings, etc., as needed.

Provide guidance to all individuals as needed sharing experience and broad knowledge of industry technologies, equipment, and material handling solutions as well as lean process flow and continuous improvement tools, to break barriers and unlock the potential of the Fulfillment Engineering Organization. 

This position will manage projects and provide guidance to project team members with respect to automated systems and engineering tools when appropriate (for example, but not limited to the following: Failure Mode Effects Analysis (FMEA), Design of Experiments (DOE), Finite Element Analysis (FEA), Design for Six Sigma, design for Mean Time To Repair (MTTR), etc. Sponsor continuous improvement and continuous learning. Lead both internal and external benchmarking to identify opportunity for continuous improvement.

Generate executive presentations, animations, video, business cases and other communication media, as needed, to convey next generation fulfillment technologies to the engineering leadership team to keep them informed of the strategy, plans and future programs.

Serve as an internal Subject Matter Expert (SME) with respect to e-commerce automated systems; evaluating new ideas and concepts and advising Executive Leadership.

Represent Walmart e-commerce by engaging in industry technical events, industry presentations and other industry technical networking events as appropriate.

How you’ll Know it’s right

Judgment ­- Make Sound Judgments - Uses objective financial and business analyses to evaluate the returns and risks of business choices. Analyzes and integrates trends and patterns to determine the root causes of problems and identify solutions. Evaluates short- and long-term implications of decisions. Accurately forecasts growth, costs, and business challenges. Leverages experience to assess existing technologies, with the vision to see what could be, and can properly calculate risk to make sound judgements upon which technologies to pursue.

Customer/Member Centered - Promote a Customer/Member-Focused Environment - Creates and maintains an environment that provides customers/members with desired products, services, and experiences. Combines experience, insight, and data to determine how to best exceed customer/member needs. Develops and implements initiatives, practices, and plans to capitalize on customer/member-focused growth and improvement opportunities. Ensures the removal of barriers to delivering exceptional customer/member value, service, and support.

Execution and Results - Uses the advantage of company size, internal and external resources, and talent to achieve success. Creates an environment where associates are held accountable for achieving goals and results and breaks barriers to assist them in achieving the results. Applies broad, cross-functional knowledge and resources to produce results that best fit the company strategy. Prioritizes and balances time, actions, resources, and initiatives to ensure accomplishment of critical results. Makes sure desired change initiatives and priorities are implemented appropriately.

Planning and Improvement - Sets and communicates clear and aligned goals, monitors progress, and ensures leaders in own organization do the same. Develops and implements plans and practices ensuring others have the information, resources, implementation time, and talent needed to succeed. Develops and upgrades work assignments and processes to accomplish goals across functions, organizations, and geographies, where appropriate. Sponsors continuous improvement and elimination of non-value-added work. Coaches, teach and mentors others with respect to Failure Mode Effects Analysis (FMEA), Design of Experiments (DOE), Finite Element Analysis (FEA), Design for Six Sigma, design for Mean Time To Repair (MTTR), etc. as appropriate.

Influence and Communicate - Develops and communicates logical, convincing justifications, including lessons learned, that build commitment and support for one's perspectives and initiatives. Builds diverse, high-performing teams that accomplish organizational changes, goals, and priorities. Develops vision and strategy that is clear and easily articulated.  Ensures strategies, change initiatives, and competitive information are communicated in clear and compelling ways. Listens to, leverages, and promotes the diverse ideas, perspectives, and contributions of others across the business.

Ethics and Compliance - Builds and sustains an environment where adherence to and reinforcement of the highest standards of integrity and ethics are the norm. Identifies opportunities and acts to enhance compliance. Ensures associates receive the communication and instruction needed to act in accordance with policies and procedures.

Strategy - Creates strategies for own organization that align with the company's strategies and lead to the achievement of business priorities. Pursues initiatives, investments, and opportunities that fit with and support company strategies. Assesses deliverables against leading industry practices and implements plans that leverage company advantages. Works through different strategic options and determines their intended and unintended implications, and applies to business planning.

Adaptability: Demonstrate Adaptability - Demonstrates resourcefulness and resilience in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities (for example, seeking out training, learning from experience, researching best practices, new emerging technologies and companies that can be leveraged for future solutions). Seeks exposure to new ideas and perspectives. Sponsors programs and initiatives to improve adaptability and continuous learning capabilities in own organization.

Build Relationships: Build Internal and External Relationships - Builds and sustains trusting, collaborative relationships and alliances across functional, organizational, and geographical boundaries to achieve goals. Sponsors initiatives and programs that promote respect for, interest in, and support of associates. Ensures associates are treated in an accepting, respectful manner.



Traveling is necessary to perform one or more essential functions of this position.


Travels domestically to and from multiple facilities or work-sites requiring extended overnight stays.


Travels internationally to and from multiple facilities or work-sites requiring extended overnight stays.


Travels up to 50% of the time


Minimum Qualifications

  • Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, Computer Science, Robotics, Automation) and 4-6 years of relevant experience.
  • 2+ years in a managerial/supervisor role, leading research and development engineers.
  • 2+ years experience leading product development/management role in AGV and robotics technology.


Preferred Qualifications

  • Master's Degree in Engineering.
  • 4+ years of Managing Teams in a Technical Role, ie. Engineering, Manufacturing or Operations.


About Jet

Jet.com is changing the way the world shops. Founded on three simple values – trust, transparency and fairness – Jet is powered by a real-time pricing engine that finds innovative ways to pull costs out of the supply chain, creating more value for shoppers, retailers, and brands. Based in Hoboken, NJ—just ten minutes from Manhattan—our team of builders, thinkers, risk-takers, and dreamers is pushing the boundaries to create a world-class shopping experience. To win, we need people like YOU: curious, determined, and outrageously passionate. Sound like a fit? Let’s make a date.

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