Customer Service Rep

CornerStone Staffing - Fort Worth, TX

CornerStone Staffing is recruiting for a Customer Service position for a Logistics company in Fort Worth. ON THE SPOT INTERVIEWS CONDUCTED MONDAY - FRIDAY from 9am-10:30am What will you be doing as a Customer Service Rep? Customer Service Representatives will be tracking and scheduling loads for logistics company. Must be friendly on phones, clear & concise diction Track and Trace all loads in specified areas once or twice per day according to customer expectations. Communicate all load information to the carrier for each load. I.E. pick-up dates & time, delivery date & time, special requirements, etc. Build strong working relationships with drivers in assigned regions Forecast any load issues and communicate to Broker and Area CSR in a timely manner. Review Carriers packets to ensure all qualifications are met and set up in system according to procedures. Request Valid Insurance certificates from Agents Prepare load confirmation sheets and send to carriers. An indication of strong communication and interpersonal skills Ability to multi-task and handle varying tasks simultaneously Schedule: Monday-Friday - 5pm-2am (1x/month: day on Saturday & Sunday) Experience: Required: 2+ years of Customer Service Preferred: 2 years: experience within the transportation industry, brokerage, manufacturing, or operational environment. Pay: $20.00 Job Location: Fort Worth, TX Application Process Includes: Background check Apply in person at CornerStone Staffing 2700 Western Center Blvd #116, Fort Worth, TX 76131 To Apply for this Job: 1. Click the Apply Online button at the top of this page, then: If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job. If you are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application #CB #MON #Zip


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