CRM Developer

Qualtrics - Provo, UT

Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee and brand—on one platform. Over 10,000 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and build iconic brands. Qualtrics was recently acquired by SAP, and together we will accelerate XM and power the experience economy.  Join us on this adventure that can open many doors! If you’re searching for a company that’s dedicated to your ideas and growth, recognizes your unique contribution, fills you with purpose, and provides a fun, flexible and inclusive work environment.

 

The Challenge

The CRM Development team oversees a robust platform used for tracking all customer interactions across Sales, Customer Success, Demand Generation, Field Marketing, Finance, and Internal Engineering. The team directly impacts the revenue of the company by building quoting tools and sales processes that aid our sales team in hitting their sales targets, help retain customers through predictive modeling, and facilitate data collection for executives to make real time decisions.

Our developers are the catalysts for process improvement through automation within the CRM platform. To continue scaling, we need to build smarter systems that let our employees focus on what’s meaningful. You will build the platform that enables us to scale even faster.

Expectations for Success

We’re looking for a full-time CRM Developers who loves coding both backend and front end solutions, has a relentless attitude for getting things done, and loves working closely with our internal customers. We have opportunities for newly minted CS, or related-degree, grads that are ready to learn from our senior developers, as well as positions for talent with a Bachelor’s degree and 2-8+ years of industry experience.

You’ll know you’re doing a phenomenal job when Qualtrics employees stop you to talk about how you’ve made their job easier. You’ll be fearless, able to analyze a problem and quickly code a solution for it. You’ll have a direct impact on the sales team’s productivity and revenue as well as a sense of pride in producing quality, scalable solutions. And you’ll look forward to working with our customers (the employees of Qualtrics) as we scale the company across the globe. Finally, you’ll push yourself to learn and pick up new projects that help you to stretch and grow.

A Day in the Life

Our platform covers a lot of ground, so no day is the same. On any given day you could be doing any of the following:

  • Using your CS skills to build the systems that connect our employees to our customers around the world, helping the company to scale
  • Coding for the platform using a variety of languages including JavaScript, Python, AngularJS, SQL, Lightning Components, APEX, Visualforce and SOQL. (Don’t worry if you don’t know them all right now! We’ve all learned new languages on this team.)
  • Execute all phases of software application projects including resolving issues and helping to ensure a successful deployment.
  • Providing a great end user experience through thoughtful and creative UX design.
  • Building scalable solutions that incorporate dedicated system architecture and design.
  • Delighting our customers, whom we get to work with every single day.


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