Customer Operations Associate

Affirm - Pittsburgh, PA

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Affirm aims to provide better financial products to improve the lives of consumers. We have grown since our inception and are looking for an Operations Associate who will join us to scale the Operations team in our hyper-growth stage in our Pittsburgh office. The Operations Associate will resolve complex inquiries and process exception cases in an accurate and timely manner. This position will work alongside Affirm’s customer service team which handles general customer inquiries.
What You'll DoWhat We Look ForSome Of The Extras*
If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.

At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can learn more about our D&I efforts here.


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