Warranty Customer Advisor

CornerStone Staffing - Irving, TX

Advance your career with one of DFW s Best Places to Work and contribute to the growth of the company by using your sales and customer service experience. We are seeking an outgoing, sales minded candidate who is results driven and thrive in a fast pace environments. Come work for an award winning company that offers a great bonus structure, competitive pay and great benefits. Job Title: Outbound Dialer Location: Irving, TX Pay: $14.00 per hour Hours: 8am- 5pm, Monday- Friday Job Description: The outbound Dialer is primarily responsible for placing outbound calls, targeting 200-250 calls per day to prospective vendors and generating sales opportunities. A strong sales background coupled with a customer service orientation is essential. Duties: Recognizes and creates potential sales/lead opportunities that support the sales team. Consistently meets established call handling and lead generation metrics. Listens attentively to customer needs and concerns; demonstrates empathy while maximizing opportunity to build rapport with the customer. Builds and maintains effective internal working relationships and supports team in meeting company goals. Job Qualifications 5 years plus previous sales/customer service experience in a warranty or insurance company environment. Knowledge of home warranties, a plus. Must be able to demonstrate proper skill handling of customers, claims and payable processes, and the generation of sales opportunities. Superior communication skills and phone presence. Bi-lingual skills, a plus. Strong negotiation and conflict resolution Able to meet Key Performance Goals on a daily, weekly and monthly basis Results oriented, and ability to multi-task and successfully work in a fast-paced, self-directed environment. Ability to work independently and as part of a team. Ability to learn new computer programs and departmental processes. Solid computer skills, and working knowledge of Microsoft Office products, specifically Outlook, Word and Excel. Previous AS400 experience, preferred. Incentives: Medical, Dental, Vision, 401K from day 1 of hire date Great environment and free snacks/drinks in break room! Application Process Includes: Background check In Person Interview with CornerStone Clerical Assessments Completed Drug testing Two professional references verified WANT THE FASTEST RESPONSE FROM US? Apply in Person!! To Apply for this Job: Click the Apply Online button at the top of this page, then: If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job. If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application. After completing the Online Application, come to the Las Colinas office to interview with a recruiter Monday - Thursday 9am to 4pm and Friday between 9am to 2pm CornerStone Staffing Las Colinas 5525 N. MacArthur Blvd, #155 Irving, TX 75038. #CB #MON


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